Answer
Mar 07, 2016 - 12:00 AM
Thank you for your inquiry regarding the Cobblestone Counter Merchandise Hooks (60502). The only reason that the item would not be able to go all the way into the bottom pole is that the button is not being pushed in far enough. I apologize that you are having issues with our item. We would be happy to take care of you in any way possible. Please let us know how we can assist further by calling us at 800-823-8887 or emailing us at contactus@storesupply.com
