Displays and Fixtures Q&A

Question 1

Asked 4 ´years ago | Displays and Fixtures > Metal Gondolas & Pegboard > Gondola Shelving Units > Economy Metal Aisle End Cap Gondola Unit

Question 2

I submitted a question on 7/21. Still awaiting an answer.

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Boutique Sign Holders > Small Pop Clip Sign Holder

Question 3

I am looking for a rotating tower to display magazines

Asked 4 ´years ago | Displays and Fixtures > Slatwall > Slatwall Fixtures > 12 inch Rotating Maple Slatwall Tower

Question 4

Will these easels be suitable to hold a shadow box frame 12" x 12" x 1 1/4" thick, weighing 1 1/2 lbs. Is the back on a slight angle to view framed item properly?

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Acrylic Displays > 5 ½ x 6 inch Clear Acrylic Easel

Question 5

i order the shelf ticket holders, do you also sell the tickets to place inside? please contact me via email dmercado@grace.tv

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Sign Hanging Hardware > Wood Shelf Ticket Holder

Question 6

I ordered this item #60801 and the wheel caster is bent, it will not allow the nut to be screwed on. Please advise me what I need to do. Thank You Lori Jensen 3403 Clermont Drive Muscatine, Ia 52761

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Single Rail Racks > Boutique Vintage Single Rail Rolling Rack

Question 7

Sorry. Had wrong part in my hand. I got it.

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Double-Rail Clothing Racks > Chrome Tandem Rails for Chrome Double-Rail Clothing Rack with Z-Brace

Question 8

Is the base of the 61114 shelf 22" wide?

Asked 4 ´years ago | Displays and Fixtures > Metal Gondolas & Pegboard > Gondola Shelving Units > Starter Economy Metal Wall Gondola Unit

Question 9

I went to pay for one of these with PayPal, but the total didn't include shipping.

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Retail Banners > Black Banner Stand

Question 10

The shipping cost was finally added, but my last name for shipping was omitted (though full name was included for billing). I tried add my last name for billing, but it wasn't possible.

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Retail Banners > Black Banner Stand

Question 11

do you have the clips that fasten the grids together

Asked 4 ´years ago | Displays and Fixtures > Grid Wall & Wire Grid > Wire Grid/Slatgrid Display Unit > Black Triangle Slat Grid Tower with Base & Casters

Question 12

Why is the shipping cost on this item more that the shelf itself? I really wanted to buy this and assumed the shipping cost would be around $7 like other sites were for similar racks, but the shipping cost on your site was $28.71.

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Countertop Displays > 6-Tier Black Wire Countertop Rack

Question 13

What is the weight of this display. 4 panel slatwall tower with rolling base sku 60215. tmterrysr65@gmail.com

Asked 4 ´years ago | Displays and Fixtures > Slatwall > Slatwall Fixtures > 4-Panel White Slatwall Tower with Casters

Question 14

What is the weight of the stand?

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Single Rail Racks > Boutique Cobblestone Single-Rail Rolling Rack

Question 15

I ASKED IF YOU HAD 6' SINGLE SLOT

Asked 4 ´years ago | Displays and Fixtures > Wall Fixtures > Slotted Standards Hardware & Accessories > 5 foot Chrome Slotted Standard

Question 16

hi. haw many kelvin this light? michael

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Display Case Accessories > LED Lights for 70 inch Full Vision Display Cases

Question 17

How much does this weigh?

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Single Rail Racks > 60 x 48 inch Black & Chrome Single-Rail Clothing Rack

Question 18

Hi, Do you sell #68330 Rotating Pegboard Tower just the base and top?

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Wood Displays > Rotating Pegboard Tower

Question 19

If I order a hat rack today, would it arrive before Christmas? I am in the Sacramento area in California.

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Countertop Displays > 2-Tier Rotating Countertop Cap Rack

Question 20

hello sir I need a show-case like the one bellow at The following sizes width: 90 cm hight: meter and half / 150cm deep: 60cm do u have one at this size? do you have this product at this size? please send me an email to: strikoaviv26@gmail.com

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Acrylic Displays > 2-Shelf Acrylic Countertop Display

Question 21

Please get these for gridwall

Asked 4 ´years ago | Displays and Fixtures > Slatwall > Slatwall Accessories > Boutique Vintage Scarf Waterfall for Slatwall

Question 22

ned to see picture of back of case

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Full Vision Display Cases > 48 inch Full Vision Black Display Case Fully Assembled

Question 23

I ordered an add-on aisle unit, 63112, by accident. Can I turn this into a standalone unit? If so, what do I need to order? My order was #H8RVP9T. Thanks

Asked 4 ´years ago | Displays and Fixtures > Metal Gondolas & Pegboard > Gondola Shelving Units > Add-On Economy Metal Aisle Gondola Unit

Question 24

WE JUST GOT THE GONDOLA SHELF KIT, THE FRONT PART HAS BOTTOM FEET, THERE ARE NON ON THE BACK, IT SETS TIPING BACK LIKE GONNA FALL. PART NUMBER 63114, invoice 5340273.00.

Asked 4 ´years ago | Displays and Fixtures > Metal Gondolas & Pegboard > Gondola Shelving Units > Starter Economy Metal Wall Gondola Unit

Question 25

I will direct see a disply rock.

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Jewelry Display Cases > 70 inch Full Vision Maple Metal Framed Jewelry Display Case Fully Assembled

Question 26

i am architect realy purchess in a case counter so direct deal in a manager

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Jewelry Display Cases > 70 inch Full Vision Maple Metal Framed Jewelry Display Case Fully Assembled

Question 27

Can you provide a close-up picture of the U-shape clamp used to attach the extra rail and how it attaches to the fixture? We have many extra rails and hope to use them.

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Double-Rail Clothing Racks > Chrome Add On Rails for Chrome Double-Rail Clothing Rack with Z-Brace

Question 28

Do you have any pictures of how the lights look in the infinity display?

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Display Case Accessories > LED Light Kit for Infinity Wall Display Case

Question 29

I have no assembly instructions. How do I assemble? Also appears I don't have screws to connect base.

Asked 4 ´years ago | Displays and Fixtures > Grid Wall & Wire Grid > Wire Grid/Slatgrid Display Unit > Black 4-Way Slat Grid Tower With Base and Casters

Question 30

I have one of these cases but lost the power adapter in a recent move. Do you offer replacement adapters for the lights? If not, can you provide information on the output of the adapter so I can locate a replacement?

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Towers & Wall Units > Stretch Hexagonal Metal Framed Tower Display Case with Light

Question 31

We have misplaced the four rubber pegs that the tops to sit on. Do you sell these separately? I cant seem to find them on the site.

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Round Clothing Racks > Black Round Clothing Rack

Question 32

Tried to install the wheel caster sku60110 into the round clothing rack. after taking out the levelers. The 3/8 dia. thread was to big for the leg insertion.

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > 2-Way Clothing Racks > Twin Wheel Caster for Clothing Racks with Brake

Question 33

Hi, I just received 2 of these display cases today. I need to order another 2 shelves for each unit. I cannot find them on your website. Do you sell them and the brackets & feet that support them? If not, can you tell me where I can order them?

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Extra Vision Display Cases > 48 inch Extra Vision Metal Framed Black Display Case Fully Assembled

Question 34

If there are any damages to this service counter, am I able to ship it back for free shipping fee or do I pay to ship it back? I would like to order 2 of these.

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Service Counters > 70 inch Black Ledgetop Service Counter Fully Assembled

Question 35

We purchased this light a few months ago, went to install it and found no instructions. Do directions on how to install this normally come with this light?

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Display Case Accessories > LED Light Kit for Rear Access Corner Cases

Question 36

Can I get a photo of the latch mechanism?

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Countertop Displays > 36 inch Portable Natural Pine Wood Countertop Display Case

Question 37

I have this 2-way rack. Can I get a package of just leveler guides, since I am missing one?

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > 2-Way Clothing Racks > Boutique Vintage 2-Way Clothing Rack with Slant Arms

Question 38

Hi, If I order 130 of these, what kind of a discount do you offer and how long will the shipment take to arrive to California? Please email me. Thanks. JD Larson jd@generationklean.com

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Boutique Sign Holders > 8 ½ x 11 inch Single Sided Acrylic Sign Holder

Question 39

I need a black top for these round racks. I bought 4 last year from you but I didn't receive a top for one of them. Where do I find those at?

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Round Clothing Racks > Black Round Clothing Rack

Question 40

how does this attach to the metal grid?

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Boutique Sign Holders > 8 ½ x 11 inch Flush Mount Acrylic Sign Holder

Question 41

How does it attach to 3" x 3" metal grid?

Asked 4 ´years ago | Displays and Fixtures > Retail Signage & Sign Holders > Boutique Sign Holders > 8 ½ x 11 inch Flush Mount Acrylic Sign Holder

Question 42

Can additional shelves be ordered/installed?Looking for 4 glass shelves plus bottom shelf; total 5 enclosed surfaces.Need surfaces to be a minimum of 10 inches front-to-back plus abt 1 to 2 inches space from back edge of shelf to back of cabinet

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Full Vision Display Cases > 48 inch Full Vision Gray Display Case Fully Assembled

Question 43

I ordered a dress rack ( order# UA3K84M), acc't.# 141394D on 6/2/16 which was to be delivered on 6/3/16 but has not arrived. I can't get any result from the tracking # you gave me...SP0138860301156858. Can you tell me where it is and when I will get it?

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Double-Rail Clothing Racks > Boutique Cobblestone Double-Rail Rolling Rack

Question 44

do you have a similar sized hat rack--rather then cap rack--R J

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Cap and Hat Racks > 4-Tier Rotating Standing Cap Rack

Question 45

Do you have instructions for Model #65228? We're having some difficulties getting the shelves placed properly. Thank you.

Asked 4 ´years ago | Displays and Fixtures > Display Cases > Towers & Wall Units > Square Black Metal Framed Tower Display Case with Light

Question 46

How can I tell if these will fit the shelving brackets I already have in my store?

Asked 4 ´years ago | Displays and Fixtures > Wall Fixtures > Slotted Standards Hardware & Accessories > 12 inch Black Dimensional Hangrail Bracket for Slotted Standard - ½ inch slots 1 inch on center

Question 47

Would like this in black finish.

Asked 4 ´years ago | Displays and Fixtures > Merchandisers > Cap and Hat Racks > Chrome Wire Cap Display for Slatwall or Pegboard

Question 48

HI! IS IT NORMAL IT TO BE WOBBLY? IF NOT WHAT DID I DO WRONG WITH ASSEMBLY? THANKS

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > Specialty Racks > Chrome 29-Ball Spiral Clothing Rack

Question 49

I ordered these casters, they bottom out on my clothing racks that I purchased from you. Not allowing them to swivel, creating a hazard!! Then I had to pay freight for the return of this wrong product......why?? Poor customer service in this matter.

Asked 4 ´years ago | Displays and Fixtures > Clothing Racks > 2-Way Clothing Racks > Twin Wheel Caster for Clothing Racks without Brake

Question 50

Can you send me an actual photo?

Asked 4 ´years ago | Displays and Fixtures > Wall Fixtures > Shelves & Shelving Accessories > 12 x 24 inch Tempered Glass Shelf

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